How-To Virtual at the 2021 AJFF

How can I watch a film?
For each virtual screening you purchase, you will receive a voucher code, which allows you to watch the film at any time during its release window.

To begin the film, enter the voucher code in the Virtual Cinema, either online at watch.AJFF.org, or via the AJFF app on a streaming device. Then click ‘Play.’

What is a release window?
Simply put, the release window is the period of time when you can click ‘Play’ to start watching a film. For most films, this is 72 hours. Some special events are scheduled at specific times.

How long do I have to watch a film?
Once you press ‘Play,’ you will have 48 hours of complete access to the film, including pausing or rewinding.

How many times can I watch a film with my voucher code?
Ticket holders may watch each film ONE time. Once the ‘Play’ button has been pressed, access to the film will expire 48 hours later—regardless of whether or not the film has been watched in full.

Can I buy a ticket for a film before the release window begins?
Absolutely! You can purchase tickets once they go on sale and watch during the release window.

Can a virtual screening sell out?
Yes. Due to caps on the number of views permitted, virtual screenings have a capacity limit and can sell out. We encourage you to purchase your tickets as soon as possible, starting Tuesday, January 26 for members and sponsors, and Wednesday, February 10 for the general public.

Can I share a voucher code?
While you may gift voucher codes to someone, you cannot share the same code. Each voucher code may only be used once, and then only to stream from one location.

Can I watch the films from anywhere in the USA?
Distributors dictate the geographic region where a film may be viewed, so it varies from film to film. The geographic availability of each film will be noted on its film details page on AJFF.org. For more information see AJFF.org/faq.