How can I watch a film in the Virtual Cinema?
Each virtual screening ticket you purchase comes with a voucher code that allows you to stream the film at any time during the festival. To watch the film, enter the voucher code in the Virtual Cinema, either on a computer at watch.AJFF.org, or via the AJFF app on a streaming device (Roku, Amazon Fire TV, Apple TV). Then click ‘Play.’
Why are some films available only in the theater, and not in the Virtual Cinema?
At the behest of distributors, a limited number of films in the 2022 AJFF lineup are available for exclusive in-theater presentation only.
How long do I have to watch a film in the Virtual Cinema?
You can stream a film in the Virtual Cinema any time during the festival dates, February 16–27, 2022. Access ends at the conclusion of the festival.
Can I buy a Virtual Cinema ticket for a film before the festival begins?
Absolutely! Tickets are available for purchase by the public beginning at noontime on Wednesday, February 9, 2022. You can begin watching movies in the Virtual Cinema at noontime on Wednesday, February 16 through the end of the festival, Sunday, February 27.
Can a virtual screening sell out?
Yes. Due to limits on the number of views permitted, virtual screenings can sell out. Reserve your tickets as soon as possible, including for the Virtual Cinema.
Can I share a voucher code?
While you may give a gift of a voucher code to someone, you cannot share the same code. Each code may be used only once to stream from only one household.
Can I watch the films from anywhere in the USA or beyond?
Due to restrictions on where a film may be viewed (known as geo-blocking), most films in the 2022 AJFF lineup can be streamed only by ticket purchasers in the state of Georgia. If you plan to travel out of the state during the festival, be sure to use a credit or debit card with a Georgia billing address at the time of purchase. For more information, see AJFF.org/faq.
I clicked 'Virtual Cinema' and it says I need a voucher code. How do I get one?
You will receive a Voucher Code once you complete your ticket order. Following your purchase, you will receive two emails—the order confirmation, and a separate email that contains the link to the ticket with your unique voucher code.
How many times can I watch a film with my voucher code?
Ticket holders may watch each film ONE time.
Can I watch the Q&A for a film within the app on my Roku, Apple TV, or Amazon Fire TV?
Yes. When you access a film on the AJFF streaming channel, you’ll notice a supplemental Q&A conversation with the filmmaker(s) below some (but not all) of the feature film descriptions.
Will I be able to test my viewing setup before the festival begins?
Yes. You may claim a free ticket to a series of short films starting in January. You may also claim a complimentary ticket to the Insider Preview of the festival, streaming in the Virtual Cinema starting Wednesday, February 2.
Can I watch films on my Roku, Apple TV or Amazon Fire TV?
Yes! There is an AJFF channel available for each of these devices. See the video tutorial in the sidebar on how to watch via Roku, Apple TV or Amazon Fire TV.
Please note: While we recommend Roku, Apple TV, or Amazon Fire TV for the best viewing experience, you are not required to own any of them to stream our films. Films can always be streamed via a web browser on your computer or tablet device.
Can I watch films using my SmartTV’s built-in browser or app?
No. The Virtual Cinema is available via Roku, Apple TV, Amazon Fire TV, or via a web browser on your computer or tablet device only. There are a number of ways to connect your computer or tablet to your TV in the “Technical & Hardware Questions” below.
Is Closed Captioning available for any of the Virtual Cinema films?
Closed Captions are available within the Virtual Cinema for select films. Check the film details here to see if a film has captions available. All foreign language films do include subtitles.
Are there technical system requirements for watching the Virtual Cinema?
Depending on how you access, yes. Access on a television through the AJFF app available for Amazon Firestick, Apple TV and Roku. Access through a web browser on a Computer, iPad or Tablet from watch.AJFF.org.
- Windows computers: Windows 7, Windows 8.1 or Windows 10. Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. Internet Explorer is not supported.
- Mac computers: Mac OSX 10.12 or later. Supported browsers: Google Chrome, Firefox, Safari, or Opera.
- Android: Use Chrome on Android 6.0 or later
- iPhone/iPad: Use Safari on iOS 11.2 or later. The "Screen Mirroring" feature cannot be used - please ensure you turn off Screen Mirroring if you encounter trouble playing content. Note: You cannot use a lightning to HDMI adapter to connect to your TV. Try using AirPlay instead if you have a compatible TV or streaming box.